Used to create tickets in erp
These are params:
Parameter | Data Type | Compulsory/Optional | Description |
---|---|---|---|
SecureKey | Compulsory | Unique key for accessing the API | |
title | Compulsory | Title for the ticket | |
ticketType | Compulsory | Possible values are Bug,Enhancement,Proposal,Task | |
priority | Compulsory | Possible values are Bug,Enhancement,Proposal,Task | |
description | Optional | description | |
customerCode | Optional | customerCode | |
username | Optional | username | |
waybillNumbers | Compulsory | Required either waybill number or sales order number | |
salesOrderNumbers | Compulsory | Required either waybill number or sales order number |
ON SUCCESS
{
"message": "Ticket created successfully : ZAUATE/Ticket/2022/15",
"messageType": "Success"
}